IT Support

We provide IT support to businesses, not only to help you when things stop working, but to proactively help you with decisions that promote stability ahead of time.

We deliver results, call now or complete our form.

  • On-Site
  • Email
  • On-Call

IT Support By Your Side.

Royal Wares can provide the peace of mind that help is available, whatever the size of your business you have access to our support when you need it.

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Business Stability.

We have a depth of knowledge that allows us to fix most problems with a very quick turnaround.

Where a solution is not possible immediately we will find a temporary workaround to get you going ASAP.

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Response Time

Response Time.

We primarily work through a ticket system, which allows you to raise a support issue online or via email, even when it's out of working hours.

If you need access to critical support we can also provide this as an additional service.

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Call Outs

Call Outs.

We can schedule an engineer to visit if you are within Raleigh, NC or Portsmouth, UK.

Other areas may be available depending on our coverage at the time, talk to us to find out more.

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Remote Help.

The majority of our support sessions are completed remotely, using software to allow us to take control of your computer and resolve your issue.

Where remote help is not possible we will find a way to instruct you towards a solution.

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We are available to consult on your IT setup to increase stability. Identifying possible bottlenecks or risks.

We can carry out all suggestions we make or can assist you in realising these suggestions internally.

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Request A Callback.

Let us call you back when it is convenient so we can discuss what you are looking to achieve and how we can help you do so.

Don't worry if you are not sure of all the details, a friendly callback is here to help you at whatever stage of your project you are in.

Highly Competent IT Support.

We pride ourselves on sharing your view of business and getting you up and running as quickly as possible.

  • Proactive Monitoring.
  • Fast Turnaround Times.
  • Out of Hours Support.


Spend More Time On Your Business Not Your Computer.

Regain the time previously lost to dealing with IT issues.

Minimise Downtime.

When things go wrong, we will make them right fast, minimising disruptions.

Focus On Work.

Use more of your time where it counts, on your business and leave the rest to us.

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Claim A Free Review Of Your Website.

We provide a comprehensive review of all 3 critical factors of your online presence completely free and with no obligation.

  • Find limiting factors of your website.
  • Identify gaps in your marketing plan.
  • Explore a suitable content strategy.

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Royal Wares are commensurate professionals and expert in all things development and IT.

When you brief the team, they will understand your requirements and build something better, faster and more stylish than you could have hoped for.

Evolution Engineers has worked with Royal Wares for many years and highly recommend them.

James Lee Director of Evolution Engineers